Introduction

 

We recognise that this is a challenging time for everyone and we just wanted to let you know that the Student Life Team are still providing support as we have always done, but now it will be offered by telephone or through online platforms such as Skype and Zoom.

The Student Life Team provide a first point of contact for our students whilst studying at the University. Our team will provide support for students who would like advice on academic and assessment matters and provide guidance on  University accommodation.

The team will provide friendly one-to-one meetings to allow students the opportunity to discuss their needs.

Our main advice is to remember that all Student Support services, including the Specific Learning Differences team, remain open (although staff are working remotely).  Please don't hesitate to get in touch with us by using one of the methods listed below.

As this is an evolving situation we will keep you notified of any changes to our services on this webpage and via social media.

Please follow us on Instagram and Twitter @hulluniservices  for regular updates. 

https://twitter.com/HullUniServices

https://instagram.com/hulluniservices

Thank you for your understanding during this unique situation - we are doing our best to continue to deliver our services and we ask for your patience during this time​. 

You can find out more about the University changes on the University of Hull website. Please do continue to follow the latest expert advice from the National Health Service and Public Health England.

 

How To Contact Us

 

The services below are available from Monday-Friday 9am-5pm.

Telephone

Call 01482 462222 and one of our advisors will be ready to assist you.

Enquiry & Live Chat

Visit myHull Portal to raise an enquiry or speak directly to one of our advisors through Live Chat.

How to access Live Chat

How to raise an enquiry

 

Appointments

 

You can arrange appointments by contacting us through one of the above methods. All appointments will be conducted over the telephone or via a video call.

You will be provided with an appointment slot, however please be available 30 minutes either side of this time. Please ensure that you are somewhere quiet and confidential to take the call and please do not use hands free. The call may come from a withheld number.

If the call is not answered, you will lose your appointment slot and be asked to rearrange, so please ensure your phone is switched on and near you.

 

Other Student Support Services

 

Click here to find out more about the other support services during COVID-19.