A Basic Guide for New Students at The University of Hull

Welcome to the University of Hull! This guide provides essential information to help you get started.

Student Start: Extended Induction Programme

What is Student Start? Student Start is a daily programme of events and workshops designed to help you make the most of your time at the University of Hull. Check the News and What's On pages of the Hubble Portal for more news about this and other upcoming events! Whether you're seeking advice on wellbeing and transitioning to university life, looking to enhance your study skills, or eager to explore career opportunities, there's something for everyone.

Where is it? Most events are held in the Brynmor Jones Library in various teaching rooms. Make sure to check out the 'What's On' section of the Hubble Portal for more information about events and their location

Do I need to book? Booking is not required for sessions unless otherwise stated in the event information in the 'What's On' section of the Hublle Portal.

For detailed information on any of these topics, and much more, visit myJourney to explore all the modules available to you.

Contacting Us

Your main point of contact is Hubble:

Visit the Hubble Centre: 1st floor of Student Central building
Call: 01482 462222
Online: Hubble Portal

Opening hours: Monday-Friday, 9am-5pm (10am start on Wednesdays)

Our Systems

Key systems you'll need to access:

Hubble Portal: For more information and opening enquiries
myHull: For enrolment, paying fees and updating personal details
Office 365: For your student email and free Office 365 tools
Canvas: For accessing course materials
SEAtS: For tracking your attendance to scheduled sessions

Set up Multi-Factor Authentication (MFA) to access these systems securely.

Enrolling as a Student

Complete online enrolment (Stage 1) through the myHull site
Complete Stage 2 and get your student card
- UK Home Student
  - Wait for confirmation: After completing Stage 1, your details will be checked and confirmed on our system.
  - Respond to queries: If there are any issues, the appropriate team will contact you for clarification.
  - Receive confirmation: Once your details are verified, you'll receive confirmation of your enrollment.
  - Collect your student card: Book a slot to collect your card from the Coleridge Room, Canham Turner building.
  Note: For most UK home students, Stage 2 should progress quickly without the need for additional in-person verification.
- International Student
  - Make sure you have completed Stage 1 (online enrolment)
  - Schedule a face-to-face meeting: You must meet with the International Engagement & Compliance team to complete Stage 2. Click here to book a meeting
  - Prepare documents: Bring your original passport and evidence of your immigration status in the UK.
  - Collect your BRP: If you have a Student Visa, collect your Biometric Residence Permit (BRP) from the designated Post Office before your meeting.
  - Attend the meeting: Complete the face-to-face verification process with the team.
  - Receive your student card: Your card will be given to you once Stage 2 is completed.
  Important: You must complete both stages of enrollment no later than your latest course start date.

Estimated time for online enrolment: 30 minutes

Available Support

Student Wellbeing: Mental health and disability support
Financial Support Team: Advice on managing finances and available grants
Academic Support: Your Personal Supervisor will guide you through your studies

Click here for information on student support

Access the Student Assistance Programme (SAP) for 24/7 support: Call 0800 028 3766 or use the Wisdom App (use unique code MHA 148306)

Your Academic Timetable

You can view your full timetable, including any online sessions, by visiting mytimetable.hull.ac.uk.

This website serves as the single source of truth for all your scheduled teaching sessions.

Please note that mytimetable is different from SEAtS. SEAtS only displays your in-person teaching sessions and tracks your attendance, mytimetable provides a full view of both in-person and online sessions.

The Brynmor Jones Library

Want to know more about how the Library can support your studies? Visit the Library Induction page for information on borrowing books, study spaces, academic skills support, and more.

The Student Union

Student Activities – Join societies, sports clubs, and access volunteering opportunities.
Advice Centre – Get help with academic, housing, financial, and well-being issues.
Events and Jobs – Discover events, book tickets, and find job opportunities.

For further assistance, please contact Hubble.

myHull site
Hubble Portal
01482462222