A Basic Guide for New Students at The University of Hull

Contacting Us

Your main point of contact is Hubble:

• Visit the Hubble Centre: 1st floor of Student Central building
• Call: 01482 462222
• Online: Hubble Portal

Opening hours: Monday-Friday, 9am-5pm (10am start on Wednesdays)

Our Systems

Key systems you'll need to access:

• Hubble Portal: For more information and opening enquiries
• myHull: For enrolment, paying fees and updating personal details
• Office 365: For your student email and free Office 365 tools
• Canvas: For accessing course materials
• SEAtS: For tracking your attendance to scheduled sessions

Set up Multi-Factor Authentication (MFA) to access these systems securely.

Enrolling as a Student

1. Complete online enrolment (Stage 1) through the myHull site
2. Complete Stage 2 and get your student card
   • UK Home Student
     • Wait for confirmation: After completing Stage 1, your details will be checked and confirmed on our system.
     • Respond to queries: If there are any issues, the appropriate team will contact you for clarification.
     • Receive confirmation: Once your details are verified, you'll receive confirmation of your enrollment.
     • Collect your student card: Book a slot to collect your card from the Coleridge Room, Canham Turner building.

     Note: For most UK home students, Stage 2 should progress quickly without the need for additional in-person verification.

   • International Student
     • Make sure you have completed Stage 1 (online enrolment)
     • Schedule a face-to-face meeting: You must meet with the International Engagement & Compliance team to complete Stage 2. Click here to book a meeting
     • Prepare documents: Bring your original passport and evidence of your immigration status in the UK.
     • Collect your BRP: If you have a Student Visa, collect your Biometric Residence Permit (BRP) from the designated Post Office before your meeting.
     • Attend the meeting: Complete the face-to-face verification process with the team.
     • Receive your student card: Your card will be given to you once Stage 2 is completed.

     Important: You must complete both stages of enrollment no later than your latest course start date.

Estimated time for online enrolment: 30 minutes

Available Support

• Student Wellbeing: Mental health and disability support
• Financial Support: Advice on managing finances and available grants
• Academic Support: Your Personal Supervisor will guide you through your studies

Click here for information on student support

Access the Student Assistance Programme (SAP) for 24/7 support: Call 0800 028 3766 or use the Wisdom App (use unique code MHA 148306)

Your Academic Timetable

You can view your full timetable, including any online sessions, by visiting mytimetable.hull.ac.uk.

This website serves as the single source of truth for all your scheduled teaching sessions.

Please note that mytimetable is different from SEAtS. SEAtS only displays your in-person teaching sessions and tracks your attendance, mytimetable provides a full view of both in-person and online sessions.

The Brynmor Jones Library

Want to know more about how the Library can support your studies? Visit the Library Induction page for information on borrowing books, study spaces, academic skills support, and more.

The Student Union

 

Hull University Students' Union (HUSU)

Welcome to Hull! As a new student, you're automatically a member of the Hull University Students' Union. We’re here to represent your voice, provide independent advice, support your academic interests, and ensure you feel part of the student community. The Students’ Union is independent from the University and is led by a team of Presidents who are full-time, paid representatives. Being a part of the Students’ Union gives you access to our services and benefits to ensure you have all you need during your time at university, providing everything from social spaces and communities to advice and representation.

 

Your Voice

We’re here to empower you, helping to make your time at university count and supporting you to stand up for what you believe in and speak out about the issues that matter to you most. Whether you want to represent other students, influence university policy, or suggest a campaign, we are here to help you make a difference. We achieve this through a network of volunteer student and course representatives, four Faculty Representatives and two Part-Time Officers, all led by our team of four Presidents. Together they work to amplify the student voice. Each spring, Presidents and reps are elected through democratic elections by their peers. Could you be in one of our elected or volunteer positions next year?

 

Student Communities

There are plenty of ways to get involved in our community activities – we have something for everyone! You can get involved in hundreds of societies and sports clubs, Support Networks, and volunteering and fundraising opportunities. Taking part is a fantastic way to make new friends, gain experience, build your CV, and support your mental wellbeing.

 

Advice Centre

Our Advice Centre is a free, independent, and impartial service that offers support and representation on issues that affect you as a student. You can talk to the team about any issues relating to academic interests, money, housing, funding, or student finance and grant applications. The Advice Centre is also a Hate Crime Reporting Centre and can advise and assist with the process of reporting a hate crime to the relevant authorities. We hope you’ll never need our advice as a student, but know we are here if you need it.

 

Events and More

Looking for something fun? In Student Central, you’ll find a wide range of social events, gig nights, HUSU activities, opportunities and more happening. You can find out what’s on and book tickets on our events page.