Accessibility statement for Hull Awards

This accessibility statement applies to all pages under the hullawards.hull.ac.uk domain.

This website is run by Student Services at the University of Hull. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 175% without the text spilling off the screen
  • Navigate all of the website using just a keyboard
  • Navigate all of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

We know some parts of this website are not fully accessible:

  • The Iframes on this site are missing titles
  • There is poor use of semantic markup, meaning headings are often skipped and not in a logical order
  • There are issues with text and colour contrast across the site
  • There is a poor use of alt text, including misleading alt text, missing alt text, and redundant alt text
  • The form on the site will not reflow when zoomed past 175%
  • The form has issues with accessible names for links not containing the visible label text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille, or wish to make a complaint:

  • Internal users (staff and students) can use the internal accessibility form.
  • External parties (applicants and other external individuals) can use the external accessibility form.
  • Call us on 01482462222
  • Visit us in person via the Central Hub, 1st floor of Student Central, University of Hull, Cottingham Road, HU6 7RX between 9am and 5pm Monday to Friday. Please note, due to current social distancing requirements, this in person service is not currently available.

We’ll consider your request and get back to you in 10 working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us using the above contact details.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Student Services at the University of Hull is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations

Third-party tools

YouTube

We embed YouTube videos on the site. We know there are accessibility issues with this.

The video controls do not have enough contrast. This fails WCAG 2.1 success criterion 1.4.11 (non-text contrast).

Some video controls have a tooltip which does not stay open when moving the cursor to them. This fails WCAG 2.1 success criterion 1.4.13 (content on hover or focus).

We don't have accessible alternatives and, as we don't control the platform, are unable to make the changes required to improve them.

Let us know if you would like an accessible version of any video we put live using the aforementioned contact details, and we will send them through to you.

 

Content

Iframes & Images
  • Some older content has not yet been brought up to date, and so images may be missing alt text, and Iframes may not have titles. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).

    We are working to refresh the content to bring it in line with the accessibility standards by the end of 2020.
Markup
  • Some older content does not fully utilise semantic markup, with headers in illogical orders. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

    We are working to refresh the content to bring it in line with the accessibility standards by the end of 2020.
Contrast
  • There are a number of issues with text contrast on the site, most notably where there is text overlaying images, such as the contact us section. This fail WCAG 2.1 success criterion 14.3 (Contrast (Minimum)).

    We are working to resolve these issues by the end of 2020.
Navigation
  • There are a couple of links (one relating to the form and one relating to a link to the university’s website), where the label text doesn’t match the accessible title of that link. This fails WCAG 2.1 success criterion 2.5.3 (Label in name).

    We are working to resolve these issues by the end of 2020.
     
  • When zooming in past around 175%, the form spills off the page, as it does not dynamically resize. This fails WCAG 2.1 success criterion 1.4.10 (Reflow).

    We are working to resolve these issues by the end of 2020.

 

Disproportionate burden

We know that the sign-up form embedded on the site is not accessible, due to missing labels, a lack of autocomplete attributes, and the inability to resize content. It also struggles with Input Assistance, Error Identification, a lack of Labels and Instructions, and Error Suggestions.

We believe that fixing the content now would be a disproportionate burden within the meaning of the accessibility regulations, as we are looking to migrate our forms to a new platform within the next year.

 

Content that’s not within the scope of the accessibility regulations

The embedded video on the site does not have captions, however pre-recorded content published before the 23rd of September 2020 is not within the scope of the regulations.

 

What we’re doing to improve accessibility

We are working through the issues detailed above to resolve them by the end of 2020.

We are working towards full level AA compliance.

 

Preparation of this accessibility statement

This statement was prepared on the 5th of November 2020. It was last reviewed on the 5th of November 2020.

This website was last tested on the 5th of November 2020. The test was carried out internally by the Student Engagement and Communications Team within Student Services at the University of Hull.

To test the site we went through all the content on the page, and made sure to review both manually and with third-party tools.

Content modified from the GOV.UK accessbility statement - used through the Open Government Licence v3.0.

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