We recognise that this is a challenging time for everyone and that this may be especially the case for those of you with certain disabilities and ongoing health conditions.  In addition, there have been many changes to take on board such as teaching and learning moving to online platforms, which may pose additional issues for some students.

Our main advice is to remember that all Student Support services, including the Disability Inclusion Team, remain open (although staff are working remotely).  Please do get in touch with us or book a telephone appointment if you are facing any additional issues with your studies in relation to your health condition or disability. 

As this is an evolving situation we will keep you notified of any changes to our services on this webpage and via social media.

Please follow us on Instagram and Twitter @hulluniservices  for regular updates.

Thank you for your understanding during this unique situation - we are doing our best to continue to deliver our services and we ask for your patience during this time​. 

You can find out more about the University changes on the University of Hull website. Please do continue to follow the latest expert advice from the National Health Service and Public Health England.

How To Contact Us

The services below are available from Monday-Friday 9am-5pm.


Call 01482 462222 and one of our advisors will be ready to assist you.

Enquiry & Live Chat

Visit myHull Portal to raise an enquiry or speak directly to one of our advisors through Live Chat.

How to access Live Chat
How to raise an enquiry




You can arrange appointments by contacting us through one of the above methods. All appointments will be conducted over the telephone or via a video call.

You will be provided with an appointment slot, however please be available 30 minutes either side of this time. Please ensure that you are somewhere quiet and confidential to take the call and please do not use hands free. The call may come from a withheld number.

If the call is not answered, you will lose your appointment slot and be asked to rearrange, so please ensure your phone is switched on and near you. 


DSA Advice


Have you recently applied for DSA? You may be wondering if the next steps  have changed.

We just wanted you to know that once your DSA gets approved, the process remains much the same.

First, you will get a DSA2 approval letter which will ask you to arrange a Study Needs Assessment (also known as an  Assessment of Needs). 

You will be able to arrange an online appointment for this at The Hull Assessment Centre (part of Yorlinc). Andy Sweeting and the team  will talk you through everything you need to know when you contact them to make the appointment.

To book the appointment, or to find out more about what they will do,  call The Hull Assessment Centre on 01482 463669.

There's also this helpful video that explains the process:

Alternatively, if you would like any more advice from ourselves then please use one of the methods above to contact us.


Assistive Technology


The learning Support Team understand that you will working on your PC even more at the moment and we have a wide array of software available to you. Please click here for more details.


Other Student Support Services


Click here to find out more about the other support services during COVID-19.


Additional information for students with certain disabilities/health conditions


A number of organisations are providing additional information about Covid-19 for people with certain health conditions.  You may find the following links helpful.




Advice for those who are deaf/have a hearing loss


Crohn’s and Colitis






Epilepsy Society


Heart or circulatory conditions


Mental Health Issues (e.g. anxiety)


Royal National Institute of Blind People (RNIB)


The Channel - dedicated space for young people with epilepsy

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